How Can We Help?
Browse the answers to our most frequently asked questions. For further assistance, our expert team is ready to help you every step of the way.
Common Questions Answered
What documents do I need to rent a car?
You will need a valid full driver’s license and a credit card under your name. International guests may need to show a passport and a valid international driving permit.
Is insurance included in my booking?
All our rentals include comprehensive insurance coverage. Additional protection options are available for extra peace of mind.
Can I return my car to a different location?
Yes, we offer one-way rentals and flexible return locations throughout Australia. Please arrange in advance for the smoothest experience.
What is your cancellation policy?
Cancellations made at least 48 hours prior to pick-up are fully refundable. For other cases, contact our team for personalized solutions.
Have more questions? Speak to our friendly team at +61 2 9126 4920 or send us a message. We’re here to help you plan every detail of your luxury journey.